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Website City Union Mission

Hope Lives Here

Job Summary:
To provide case management to City Union Mission participants working towards their most viably-secure level of independence through goal-setting, mentoring, accountability, instructions, and coordination of services.

·         Administer individual intake and assessments to identify program-related treatment, vocational goals and outcomes, and assist in the completion of necessary applications and/or forms for all new participants

·         Assist in creating an individualized goal-based comprehensive case management plan, including services in the areas of budgeting, referrals to resources, life skills, medical assistance, legal advocacy, and time management

·         Meet regularly with program participants to monitor and evaluate progress on case management goals and outcomes, provide referral and advocacy to other services, and develop corrective action revisions to the plan as needed

·         Maintain accurate, updated, and organized participant files, including receipts, documents, and case notes, and ensure file privacy and security

·         Keep an updated database of volunteer mentors and disciplers

·         Instruct and supervise participants in adherence to program policies and requirements, provide informed support for program exits, lead effective conflict resolution and crisis interventions, and coordinate with appropriate for aftercare and follow-up

·         Function as a positive contributing member of the program team, and be responsible to communicate with appropriate staff, teach classes where needed, supply reports, attend meetings, etc. to ensure unity with the purpose and goals of the Mission

·         Perform other duties as required

City Union Mission Requirements:
·         Be a born again, mature Christian able to clearly communicate the Gospel as opportunities arise during the workday. (1 Peter 2:21, 3:15)

·         Have a desire to serve the Lord through widely varied responsibilities to advance ministry to those currently homeless, and the urban poor of Kansas City, with a compassionate heart.

·         Agree to City Union Mission’s Statement of Ministry:

o    Be a genuine believer in the Lord Jesus Christ, as expressed by personal testimony and conduct.

o    Be a member in good standing of a recognized protestant, evangelical church for one year or more.

o    Have a genuine concern for the ministry of City Union Mission.

o    Have a minimum of one year of sobriety from alcohol and drugs and six months from tobacco.

o    Agree to abstain from alcoholic beverages, illegal drugs, and tobacco while employed by City Union Mission.

o    Have a lifestyle that is free of sexual sin as clearly defined in the Bible.

Required Skills/Abilities:
·         Demonstrate knowledge in case management assessment, planning, implementation and coordination of services

·         Demonstrate leadership, good judgment, sensitivity, neatness, accuracy and dependability

·         Must be able to demonstrate effective and clear communication, and be flexible and adaptable to work in a fast-paced environment

·         Demonstrate computer literacy in Google and Microsoft applications

Education and Experience:
·         Bachelor’s degree in social services or a related field, or an Associate’s degree and 3 years of related experience.

Physical Requirements:
·         Prolonged periods of sitting/standing/kneeling, etc.

·         Ability to ascend/descend stairs multiple times throughout shift.

·         Must be able to lift 40 pounds at times.

·         Must be able to operate motor vehicle, such as 15-passenger van.

Travel Requirements:
·         Ability to drive to our campuses in Kansas City and in Warsaw, or to local service agencies as needed

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